Returns & Exchanges at AT EASE SHOP
We want you to feel completely comfortable in your purchase, which is why we offer a 30-day hassle-free return policy for all unworn items in their original packaging. If your new fashion find isn't the perfect fit, we are here to make the exchange or refund process as seamless as possible.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized shipping location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing